Clunker Heaven - Frequently Asked Questions

Why Clunker Heaven?

How do I make arrangements to remove my junk car?

What are your hours of operation?

How soon can the towing process happen?

What areas does Clunker Heaven serve?

Can you remove vehicles without wheels or flat tires?

Missing keys?

Missing ownership/title papers?

What if I have a title but I am not the owner of the car?

One of my tenants abandoned a car / purchased property with abandoned car?

Can you remove vehicles from underground garages?

Do I have to be present for the removal of my junk car?

How much money will I get for my scrap car?

What if the scrap vehicle is missing parts?

What are the environmental benefits?

Just how big of a global problem are scrap vehicles?


Why Clunker Heaven? [top]

Clunker Heaven is your #1 stop for junk and scrap car towing, removal and environmentally safe disposal. We own all our equipment and cut out the middleman so we can offer you the most competitive cash bid. Excellent service with a smile each and every time!

Our services include:
  • Title/Registration transferred out of your legal name
  • All fluids recycled
  • No parts sent to land-fills
  • Vehicle branded as "salvage" so that it can never be licensed again
  • Convenient towing arrangements
  • Fully licensed and insured in Ontario
  • Fast and friendly service

How do I make arrangements to remove my junk car?[top]

You can make arrangements by:

  1. Email – quote@clunkerheaven.com
  2. Fill out the Online Quotation Form
  3. Simply call us anytime – 416.893.1594 or 888.989.JUNK for fastest results!

Please have vehicle details available, including:
  • Year
  • Make
  • Model
  • Condition of tires?
  • Condition of vehicle?
  • Location

What are your hours of operation? [top]

Unless special arrangements are provided by us, our regular business hours are:

    Mon-Fri : 7AM - 12PM

    Sat & Sun : 8AM - 10PM

How soon can the towing process happen?[top]

Depending on your location, most scrap cars are removed the same day! Occasionally some pickups may require up to 24-48 hours due to schedule or weather issues.

What areas does Clunker Heaven serve? [top]

Headquartered in Toronto, our company has rapidly expanded in recent years, servicing as far east as Oshawa, west out to Kitchener/Waterloo and Hamilton, south to Niagara Region, and as far north as Barrie. If you are not in these regions, call us to discuss.

Can you remove vehicles without wheels or flat tires?[top]

We can remove your vehicles without wheels or with flat tires. Please let us know in advance if this is the case as your vehicle will require a flatbed tow truck.

Missing keys?[top]

It is not a problem.  Just let us know ahead of time so we can let our driver's know.

Missing ownership/title papers? [top]

Again, not a problem!  We just need a short note from you authorizing the removal of the vehicle.

What if I have a title but I am not the owner of the car? [top]

We just need a short note from the owner authorizing the removal of the vehicle and we will do the rest!

One of my tenants abandoned a car / purchased property with abandoned car?[top]

Contact your local police station for instructions on the proper paperwork required for abandoned vehicles left on your property, as well as calling us to confirm the requirements needed.

Can you remove vehicles from underground garages? [top]

We can remove vehicles from all underground parking lots.  Let us know in advance if the overhead height is very low, and we will send a smaller truck.

Do I have to be present for the removal of my junk car? [top]

We require the owner to be present when the vehicle is removed so the tow truck driver is able to receive the keys and title for the vehicle, otherwise the ownership will have to be signed by the owner in advance. Photo ID is required.

How much money will I get for my scrap car? [top]

Clunker Heaven offers free towing and cash on the spot for your car, truck, or van. The cash amount will vary for each vehicle depending on its location, number of cylinders and the current metals market valuation.

What if the vehicle is missing parts? [top]

The only items we require for most tows are the four inflated (or inflatable) tires on the vehicles rims so the vehicle can be towed. If tires are missing, a flatbed tow truck will be required. Please be aware our quotations are for complete cars, if the car is missing the engine, transmission, doors, catalytic converter or battery we will adjust the quote.

What are the environmental benefits? [top]

75% of your car can be recycled when it reaches the end of its useful life. This aids tremendously in the recycling initiatives at a global scale as 42% of new steel comes from recycled metal. By participating, you are contributing to the preservation of the environment by saving precious resources. Using recycled metal saves 74% energy and 40% water consumption. Moreover, air pollution is reduced by 86% and water pollution by 76%. Also, by ensuring your vehicle goes to an accredited Authorized Treatment Facility (ATF), you have done your part to help ensure that harmful chemicals do not get released and therefore do not contaminate the very environment you inhabit.

Just how big of a global problem are scrap vehicles?[top]

  • In Canada, 5-6% of the entire automotive fleet is taken off the road every year, equaling 400,000-500,000 scrap vehicles yearly in Ontario alone.

  • In the United States 10-11 million vehicles reach the end of their lives and are taken off the road every year.

  • Just over two million vehicles every year, reach the end of their useful lives in the United Kingdom.